Frequently asked questions

Is listing my hotel really free?

Yes. Listing and getting started on Nugen Atria is free with no credit card required.

How long does onboarding take?

Most hotels go live in under 30 minutes. Larger properties can take longer depending on room setup and data import.

Can I manage multiple properties from one account?

Yes. Nugen Atria supports multi-property operations with isolated dashboards for each hotel.

Is my guests' data secure?

We enforce tenant isolation, role-based access control, and encryption in transit.

What happens if I want to cancel my account?

You can cancel anytime. We retain data for 90 days for compliance before deletion, per our policy.